101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges
Record details
- ISBN: 6612091266
- ISBN: 9786612091261
- ISBN: 9781282091269
- ISBN: 1282091263
- ISBN: 9781621983194
- ISBN: 1621983196
- ISBN: 9780814413487
- ISBN: 081441348X
- ISBN: 0814413498
- ISBN: 9780814413494
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Physical Description:
1 online resource
remote - Publisher: New York : American Management Association, c2009.
Content descriptions
General Note: | Includes index. |
Formatted Contents Note: | Introduction. The Rules of Engagement -- pt. I. Uncomfortable Workplace Situations -- 1. Common Managerial and Supervisory Discussions -- 2. Individual Appearance and Uncomfortable Workplace Dilemmas -- 3. Cultural and Religious Differences -- pt. II. Poor Work Habits and Job Performance Concerns -- 4. Performance Transgressions -- 5. Policy and Procedure Violations -- 6. Excessive Absenteeism and Tardiness -- 7. Lack of Requisite Skills -- pt. III. Inappropriate Workplace Behavior and Conduct -- 8. Sexually Offensive Behavior -- 9. Substandard Communication Skills -- 10. Personal Style Issues -- 11. Leadership Style Challenges and Career Management Obstacles -- pt. IV. Corporate Actions -- 12. Corporate (Intentional) Actions -- 11. Corporate ("No Fault") Actions -- 14. Summary Offenses (Immediate Discharge) -- 15. Special Circumstances. |
Language Note: | English. |
Source of Description Note: | Description based on print version record and CIP data provided by publisher. |
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Genre: | Electronic books. Electronic books. |