101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges Cover Image

E-book

101 tough conversations to have with employees : a manager's guide to addressing performance, conduct, and discipline challenges / Paul Falcone.

Summary:

Inappropriate attire, lateness, sexually offensive behavior, not to mention productivity and communication issues ... these are just a few of the uncomfortable topics bosses must sometimes discuss with their employees. 101 Tough Conversations to Have with Employees offers realistic sample dialogues managers can use to facilitate clear, direct interactions with their employees, helping them sidestep potential awkwardness and meet issues head-on. This practical, solution-oriented book walks readers through some of the most common--as well as the most serious--employee problems they are likely to e.

Record details

ISBN: 9780814413494
ISBN: 0814413498
ISBN: 1621983196
ISBN: 9781621983194
ISBN: 1282091263
ISBN: 9781282091269
ISBN: 9786612091261
ISBN: 6612091266
Physical Description: 1 online resource
Publisher: New York : American Management Association, c2009.

Content descriptions

General Note:	Includes index.
Formatted Contents Note:	Introduction. The Rules of Engagement -- pt. I. Uncomfortable Workplace Situations -- 1. Common Managerial and Supervisory Discussions -- 2. Individual Appearance and Uncomfortable Workplace Dilemmas -- 3. Cultural and Religious Differences -- pt. II. Poor Work Habits and Job Performance Concerns -- 4. Performance Transgressions -- 5. Policy and Procedure Violations -- 6. Excessive Absenteeism and Tardiness -- 7. Lack of Requisite Skills -- pt. III. Inappropriate Workplace Behavior and Conduct -- 8. Sexually Offensive Behavior -- 9. Substandard Communication Skills -- 10. Personal Style Issues -- 11. Leadership Style Challenges and Career Management Obstacles -- pt. IV. Corporate Actions -- 12. Corporate (Intentional) Actions -- 11. Corporate ("No Fault") Actions -- 14. Summary Offenses (Immediate Discharge) -- 15. Special Circumstances.
Language Note:	English.
Source of Description Note:	Description based on print version record and CIP data provided by publisher.